1. What is a sworn translation, and when is it necessary?

A sworn translation is a translation performed by a translator certified by a judicial authority. This type of translation is often required for official documents such as birth certificates, diplomas, contracts, etc. A sworn translation holds legal value and is recognized by institutions.

A sworn translation is necessary when official documents need to be presented to authorities in a foreign language. This includes legal and administrative procedures, such as naturalization applications, residency, work permits, as well as the registration of birth, marriage, or death certificates. It is also required for education (foreign enrollment, diploma recognition), business (company creation, international contracts), family matters (adoption, inheritance), and judicial procedures (evidence, testimonies).

2. How does the translation service on your website work?

Our translation service on the TDocument platform is designed to be simple, fast, and transparent. Here are the steps to follow to get your sworn translation in just a few clicks:

Upload your document: Select the document you wish to translate and upload it directly on our website.

Pay the indicated amount: Our rates are transparent and clearly displayed for each type of document. There are no hidden fees, you pay exactly the amount shown.

Provide your contact details: Fill in your contact information and a few specific fields related to your document so that we can proceed with the translation.

Receive your translated document: Once the translation is complete, you will receive your document directly by email or via your client area. Our process is quick, reliable, and guarantees a sworn translation by a certified translator.

3. What types of documents can be translated?

We translate a wide variety of documents, including:

• Birth, marriage, death certificates
• Diplomas and transcripts
• Legal contracts and agreements
• Driver’s licenses
• Administrative documents (certificates, attestations)
• Any other document requiring official translation

4. What is the turnaround time for a translation?

The turnaround time on the TDocument platform depends on the length, complexity of the document, and the availability of translators. Translations can be delivered within 4 hours, and usually within 1 to 3 business days. For longer or more complex documents, the time may be extended. You can check the estimated delivery time when placing your order.

5. How can I be sure of the quality of the translation?

At TDocument, our translators are carefully selected and certified by an Appeal Court. Thanks to their expertise, they are authorized to perform sworn translations that have legal value recognized by administrative and judicial authorities.

6. What are the rates for a sworn translation?

Our rates are transparent and displayed directly on our site TDocument.com for each type of document. The price may vary depending on the language, complexity, and length of the document. What you see is what you pay: no hidden fees are added to the displayed amount.

For documents whose rates are not specifically mentioned on our site, you can easily request a customized quote. We are committed to providing you with a clear and detailed estimate as soon as possible.

7. How is the payment secured?

We use secure payment platforms that guarantee the protection of your banking information. All transactions are encrypted and secure.

8. Are my documents confidential?

Absolutely. At TDocument, we take the confidentiality of your documents very seriously. All documents are processed securely, and only the sworn translator and authorized personnel can access them.

9. Can I request a revision if I am not satisfied with the translation?

Yes, the translation at TDocument undergoes a validation process on your part. You can request a revision during the validation step, and our translators will make the necessary corrections to ensure you are fully satisfied.

10. How can I contact customer support?

You can contact us via the contact form on our website at the following address: TDocument.com/contact, by email at [email protected], or by phone at +33 6 52 51 10 02. Our team is available to answer all your questions from Monday to Friday, 9 AM to 6 PM.